Order Taking Services
Order Entry, Processing and Fullfilment
This is another important part of BPO Service provided by Dev BPO. The order taking services in India have grown into an integral part of business process outsourcing industry. In the recent years, the order taking services and their subsequent service providers have experienced tremendous growth. The main reason behind this growing popularity is that any manufacturer who seeks to sell their products online or through television, radio etc. will need to have a particular order taking process.
In the recent times the progress of telephone answering services and telephone order taking in India is almost incredible. An important essence of a successful order taking is order fulfillment, we know that fact very well that is why we have an admirable customer service outsourcing department to supplement our well known "order taking outsource".
Order taking is of great help to companies especially when their products and services are found to be typical and complicated. Most often companies are found hiring a BPO back office service to take better care of its order taking service. This is of particular help when the product is a bit complicated or needs explanation for some of the components.
As an essential solution to all your business needs, you have Dev BPO Services offering call center order taking services to meet your diverse requirements. At Dev BPO, our business goal is to provide quality order taking services through our improved and efficient inbound call center service. Dev BPO's order taking agents or representatives are fully focused on offering cent percent client satisfaction.
Order Taking Services at Dev BPO
Most businesses distinguish inbound order taking services as one ideal situation where companies can free up most of their valuable time and concentrate more on spreading the message relating to their services and products instead of spending time on dealing enquiries.
Using Dev BPO's inbound order taking services will help you to supplement your own in-house staff as your sole order taking strategy will bring a significant impact on the cost and increase the sales figures.
Our friendly customer care representatives will be speaking to the customers helping them to learn more about different products or services and solving their queries.
Why should you outsource inbound order taking services to Dev BPO?
Dev BPO Services offers round-the-clock order taking services. We value our live order taking service that focuses on real time web-based system. Our representatives will be converting all your inbound calls into sales to enter the order in your live web system or your office software as desired by you. To update you with the results, we will be sending you all the important information or advances on the email that you would specify us. In this way, you will be kept intimated on real time basis.
Dev BPOs live inbound call center order taking service is based on the real web system. It is directly linked with your own contact details, including the telephone number of your company or your e-mail. Hence, you will be able to see all the sales and the customer service elements taken best care of by the professionally trained call center personnel.
To sum up everything in a Nutshell have a close look at our customer care order taking services that include:
- Personalized call reporting
- 24/7/365 nonstop quality service
- Secured connection
- Superior inbound call routing features that include call overflow and automated menu selection
- Ensuring quality service and efficient sales closing
- Cost effective handling of huge call volumes
- Handling high volumes of calls and different product catalogs
- Quick Turn Around
- Gain over the automatic order systems, adding personal touch and trust of customers
- Calls answered on the behalf of the client company
Contact us and relieve your office from the tedious order taking process.....just receive report in your desired format and concentrate your attention in your core business.