Dev BPO's Business Approach and Customized Solutions

It is the need of the hour in the global competition that inspires Dev BPO to offer you unlimited potential to let your business flourish. We offer you the potential to grow and excel and be among the best recognized ones in the market. Dev BPO believes in offering the most innovative technologies that help you transform your business practices and bring you benefits in all forms.

Dev BPO is one of the best BPO companies in India and being the top bpo in India we have certain standards. Our defined benchmarks in offering business process outsourcing solutions strive to offer our clients the maximum value of their money in carrying out their outsourcing operations. Making ourselves familiar with the nature of your business culture, objectives, requirements and other specific goals we bring you the right keys to success.

Dev BPO's global business process outsourcing solutions offer businesses with an extensive range of functional capabilities. Our BPO employs a reliable and disciplined methodology that incorporates flexibility and innovation. Dev BPO integrates business process outsourcing solutions with proven expertise in infrastructure and applications to build sustainable business transformation for its clients.

As our clients come from diverse worlds, Dev BPO employs a unique approach each time in offering a clear understanding of the nature of the company and also in meeting its basic industry requirements. Following the assessment, we select those people who include both work ethics and industry specific technical skills required to help clients to achieve success. We value the requirement of dedicated professional staff in each and every project that we undertake so as to bring the successful completion of your crucial project.

Outsourcing to India has become one of the inclinations among major corporates all throughout the world. If you want to outsource to India then Dev BPO is just the right choice for you.

With years of quality service, Dev BPO has gained a reputation of its own in seeking out qualified professionals with technological expertise, strength of character, integrity and relentless work ethics.

Our business methodologies in bringing increased transparency and efficiency

It is our belief that well-defined business practices and methodologies can help us provide high quality services to all our clients. Our proven methodologies bring you a number of advantages. These include:

  • Minimized Risk and Improved Quality
  • High Return on your investment
  • Reduced processing cost and time
  • Enhanced productivity of agents
  • Process Standardization and improvement
  • Increased customer satisfaction

Our Service Approach:

Based on the specific requirements of each and every client and vertical, our management team has started with robust outsourcing solutions to increase the quality and efficiency to generate value for our clients.

Our service levels are clearly defined in line with the business objectives. They are time-measured and analyzed so that the corrective actions are issued to guarantee the right deliverables.

Process Flow:

Dev BPO's operational approach is based on an objective of gaining maximum productivity using cost-friendly methods at the same time our main focus of providing quality results is never forgotten. At Dev BPO, we replace the usual hierarchies by more process-specific guidelines with each person working as an integral part of the whole unit and each division being independent, but contributing to the benefit of the company as a whole.

Security Management:

Our Data management security matrix consists of integrated solutions leveraged using deep industry knowledge and tailored to suit the distinctive needs of our valued clients on security side for management and transmission of the sensitive data. Our comprehensive data security systems integrate all security components and business systems facilitating a reliable and secured approach in offering numerous services.

Transition Management:

Transition Management serve to be one of the significant roles in an organization involved in either off-shoring or outsourcing. It is the responsibility of a Transition manager for migrating the process or function from the donor organization or location to the organization that outsources it. That is to say our Transition manager will advise the clients to evaluate the benefits by outsourcing the process and also advice the method by which the particular process can be outsourced.

Technology:

Dev BPO combines together robust infrastructure, advanced technology and a pool of talented people bringing together their specialization on a proven model to serve different companies all over the world seamlessly and cost effectively. For generation of reports for work done even during the currency of the process, out Technical executives will facilitate the clients to access the progress of the process on real time basis by providing various login levels directly to clients on website or ftp sites developed and maintained for the purpose of real-time monitoring only.

Benefits we bring in:

Dev BPO emphasizes on the redesign of the operations to offer economies of scale and higher effectiveness. When Dev BPO takes on a particular project, no matter what metrics are involved, our success is finally measured by our client satisfaction.

Whether your reason to outsource are technology limitations, quality, growing expenses, time lines or a combination of all, we bring you our approach that is designed to customize solutions that will work and define the business objectives bringing you the positive affect all the way to the core. Therefore, we deliver our customers with the following benefits. These include:

  • Scalable solutions
  • Smooth, efficient and predictable functioning operations with no unanticipated events
  • Improved process management and effectiveness
  • Reoriented operations that are based on changes in business focus and strategy